The US asks to remove a million Galaxy Note 7 due to explosion risk
Also, aviation authorities in the United States and Japan have asked passengers not to turn on or charge the device during flights
The United States has announced the withdrawal of nearly one million Samsung Galaxy Note 7 phones purchased before September 15, since they present explosion risks, adding to the decision adopted by other countries.
The Consumer Protection Commission (CPSC) formalized the call for withdrawal, in progress in 10 countries, after reports of flawed batteries that caused some phones to explode while being charged.
The CPSC has pointed out that 92 incidents of overheated batteries have been recorded in the United States, including 26 incidents that caused burns and 55 incidents of property damage, such as vehicle fires and parking lots.
The announcement affects about one million devices out of a total of 2.5 million cell phones called to be removed worldwide, which has put under a black cloud the South Korean giant, the largest seller of smartphones in the world.
Temporary device
Samsung advised consumers in ten countries to switch their Galaxy Note 7 to a temporary device while finalizing a new version. However, many users have ignored the offer, choosing to wait until the new model is available and criticized the inconvenience of the temporary change.
The different regulations between the countries, as well as the different reactions among the users, have caused a certain degree of uncertainty and confusion among the customers, making it difficult for Samsung to take out the phones as quickly as possible. In an attempt to steal Apple's market, the Note 7 was launched prematurely in the US market.
Also, the US and Japanese aviation authorities have asked flight passengers not to turn on or charge the Note 7 during flights.